Terms and Conditions of Sale
These terms and conditions ("Terms") govern the sale of products by [Your Company Name] (referred to as "we," "us," or "our") through our ecommerce website located at www.planitbig.com (the "Website"). By placing an order through the Website, you agree to be bound by these Terms.
1. Ordering and Payment
1.1. You may place an order for products through the Website. All orders are subject to availability and acceptance by us.
1.2. Prices for products are listed on the Website and are subject to change without notice. Payment must be made in full at the time of placing the order.
1.3. We accept payment by [list accepted payment methods]. By providing payment information, you represent and warrant that you have the legal right to use any payment method(s) provided.
2. Shipping and Delivery
2.1. We will make reasonable efforts to ship orders promptly, but we do not guarantee specific delivery dates. Delivery times may vary depending on your location and the shipping method selected at checkout.
2.2. Risk of loss and title for products purchased from us pass to you upon delivery of the items to the carrier.
3. Returns and Refunds
Thank you for shopping at PlanIt Big. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Shipping for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Restocking Fee
A 20% restocking fee will be applied to all returns. This fee will be deducted from the refund amount.
Damage Policy
If you receive a damaged item, please contact us immediately at [Your Contact Information] to report the issue. We may request photos or other documentation to assess the damage. If the item is found to be damaged, we will replace the item at no additional cost to you.
Unauthorized Returns
Please do not return items to PlanIt Big without prior consent. Unauthorized returns may not be accepted or processed.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us
If you have any questions on how to return your item to us, contact us at (916) 382-4336.
4. Product Warranty
4.1. Products sold through the Website may be subject to warranties provided by the manufacturer or distributor. Please refer to the product documentation for warranty information.
5. Limitation of Liability
5.1. In no event shall PlanIt Big be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the sale or use of products purchased through the Website.
6. Governing Law and Jurisdiction
6.1. These Terms shall be governed by and construed in accordance with the laws of California. Any dispute arising out of or relating to these Terms or the sale of products shall be subject to the exclusive jurisdiction of the courts located in California.
7. Changes to Terms and Conditions
7.1. We reserve the right to modify or update these Terms at any time without prior notice. Changes to these Terms will be effective immediately upon posting on the Website. Your continued use of the Website following any such changes constitutes your acceptance of the revised Terms.
8. Contact Information
8.1. If you have any questions about these Terms or any issues related to your order, please contact us at [Your Contact Information].